1) Scope
This policy applies to all B2B shipments of leatherwear and apparel produced and sold by Hiaaas International. It governs order handling, documentation, packaging, carriage, delivery, and claims across air, sea, road, and multimodal transport.
2) Terms of Sale (Incoterms® 2020)
We ship under internationally recognized Incoterms® 2020. Responsibilities, costs, and risk transfer follow the Incoterm stated on the sales contract and shipping documents (e.g., EXW, FCA, FOB, CFR, CIF, CPT, CIP, DAP, DPU, DDP).
3) Production & Order Lead Time
Lead time is determined by order quantity, product complexity, and confirmed specifications. Exact timelines are provided at PO stage and may adjust if quantities or specs change.
4) Payment Terms
50% advance at order confirmation.
50% after packing (upon completion of packing, carton count, and packing photos), payable before dispatch unless otherwise agreed.
5) Product Identification & Customs Classification
Each exported item is declared with the correct Harmonized System (HS) code (6‑digit base plus any destination extensions required). Proper classification supports duties, statistics, and regulatory compliance.
6) Packaging & Marking
Packaging will follow the buyer’s instructions (carton/polybag specs, labels, barcodes, and special markings). If no instructions are provided, Hiaaas International applies standard export packing suitable for international transport. Outer cartons use globally recognized handling symbols per ISO standards.
7) Shipment Documentation
We issue customary export documents:
Transport document: Bill of Lading/Sea Waybill (sea), Air Waybill (air), or CMR consignment note (cross‑border road).
Note: A Bill of Lading acts as receipt, evidence of the contract of carriage, and—when negotiable—a document of title.
8) Responsibility During Transit (When Hiaaas Arranges Shipment)
When Hiaaas International arranges the shipment, responsibility remains with Hiaaas until the goods reach the buyer’s named place (typical for DAP/DDP or similar terms). If the buyer arranges cargo (e.g., EXW/FCA), responsibility transfers at the agreed handover point according to the Incoterm.
9) Delivery Timelines
Delivery timelines depend primarily on order quantity, and secondarily on carrier schedules, route and mode, port/airport operations, and customs clearance. Any change to quantities or specifications may affect the estimated delivery window.
10) Shipment Methods
We offer two methods:
Buyer‑arranged cargo: The buyer nominates the forwarder/carrier and assumes responsibility per the agreed Incoterm.
Hiaaas‑arranged cargo: Hiaaas books and manages carriage to the buyer’s named place; responsibilities align with the selected Incoterm (e.g., DAP/DDP).
11) Receiving & Inspection
Upon delivery, the buyer should inspect cartons and quantities against the packing list and note any visible shortage or damage directly on the transport document (B/L, AWB, or CMR) at the time of receipt. This notation supports any subsequent claim.
12) Claims Procedure
Inspection window: Within seven (7) calendar days from the date the order is received.
Notification: The buyer must notify Hiaaas International within seven (7) days of receiving the goods for any shortage, damage, or quality issue. Evidence required includes photos of cartons/products, copy of the transport document with any remarks, and the packing list.
Resolution: After notification, Hiaaas will coordinate an appropriate remedy (repair, replacement, credit, or other mutually agreed solution) consistent with the agreed Incoterm and carrier conditions.
13) Taxes, Duties & Customs (Destination)
Under buyer‑delivery terms (e.g., DAP/DDP), responsibility for import formalities and charges follows the Incoterm selected and the contract wording. Correct HS classification and complete documentation are provided to support smooth customs processing.
14) Amendments
This Shipment Policy may be updated. The latest published version supersedes prior versions unless the sales contract specifies otherwise.
